Konami just sent me this E-mail in response to my request for a videogame:
Dear Konami Customer,
Thank you for contacting Konami Customer Support. We are not offering free videogames, but we will honor and extend the warranty should you wish to exchange your game. Do you have your original proof of purchase?
Konami Customer Support
Hours of Operation:
Mon-Fri 8:30AM to 5:00PM PST
Thank you for this. I hate it when people spread rumours as if they were news.